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This store has earned the following certifications.
🛴 C-Shaped Suspension and Off-Road Smoothness The ENGWE Y400 is equipped with a C-shaped suspension and rear suspension to minimize vibrations during rides, ensuring a smoother experience when off-roading. The 21cm higher chassis also contributes to superior off-road performance.
🛴 All-Terrain Riding Modes Experience three distinct riding modes: 10mph, 20mph, and 23mph, each designed to give you the thrill of speed. The 500w (750W peak) motor, with 24Nm of torque and 15° climbing ability, ensures you can tackle varied terrains with ease.
🛴 High-Performance Battery Powered by a high-performance 499WH battery (48V 10.4AH), the Y400 can travel up to 25 miles in the first gear pure electric mode. It charges in about 6 hours and features an overheating protection system for your safety. Suitable for both urban commuting and mountain off-road adventures.
🛴 Foldable Design for Long-Distance Travel Designed for convenience, the Y400 is foldable, making it easy to transport in your car and navigate stairs. When folded, it measures 52L24W20H inches and weighs 52Lbs. It can carry a maximum payload of 265Lbs, providing versatile mobility options.
🛴 Excellent After-Sales Service 90% pre-installed for quick setup, with detailed instructions available. Our customer service team is always ready to assist with any queries you may have.
Certifications: UL 2272 Certified, GCC Certified
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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